Shipping Policy

Shipping Information:

At Holyroses.com, we want your shopping experience to be as convenient as possible. Some of our products are stored in the US and UK, allowing for quicker delivery if your items are available there. However, if the products you ordered are not stored in these locations, they will be shipped from our warehouse in Israel. We will make every effort to minimize any potential delays and ensure that your order reaches you as quickly as possible.

If you would like to have items shipped to a country other than the United States or the United Kingdom, and the shipping cost is not displayed during the checkout process, please reach out to us. We understand the importance of delivering our products to customers worldwide, and we will do our best to assist you in finding a suitable shipping solution. If you wish to place a bulk order for your institution, please let us know as early as possible.

Duties & Taxes

Please note that international shipping may incur additional fees, such as customs duties or taxes, depending on your country's regulations. These charges, if applicable, are the responsibility of the recipient and are not included in the product or shipping costs. VAT is added to orders in the UK at checkout.

Shipping Tracking and Updates:

Once your order has been processed and shipped, we will provide you with a tracking number, if available, via email. You can use this tracking number to monitor the progress of your shipment and estimate its expected arrival date.

We value your satisfaction and want to ensure that your shopping experience with us is enjoyable from start to finish. If you have any questions or need further assistance regarding shipping, please don't hesitate to contact our friendly customer support team. We are here to help!

Thank you for choosing Holyroses.com. We appreciate your business and look forward to serving you.